Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021 Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Flash Report April 10, 2020 COVID-19 Crisis Drives FASB to Propose Delays to Effective Dates of Revenue Recognition and Lease Accounting Standards for Certain Entities At its April 8 meeting, the Financial Accounting Standards Board (FASB) proposed delaying, for certain entities, the effective dates of its accounting standards for revenue recognition (Accounting Standards Update No. 2014-09, Revenue from Contracts with Customers (Topic 606)) and lease accounting (Accounting Standards Update No. 2016-02, Leases (Topic 842)). The board… Flash Report February 23, 2022 The Russian Invasion of Ukraine: Its Potential Implications and Impact On February 21, after months of building up forces close to Ukraine’s borders, Vladimir Putin recognised the Luhansk and Donetsk regions of Ukraine as “independent people’s republics.” He ordered the Russian Defense Ministry to deploy troops in those regions to “maintain the peace.” These actions commenced on the anniversary of Russia’s invasion of Crimea almost eight years to the day. The… Survey December 8, 2022 Executive Perspectives on Top Risks for 2023 and 2032 The level of uncertainty in today’s global marketplace and the velocity of change continue to produce a multitude of potential risks that can disrupt an organisation’s business model and strategy on very short notice. Flash Report April 27, 2022 Skills and Scale The New Finance Labor Model Proves Its Real-World Value The finance labor model of the future has passed a major test – and it was a massive one. The results of Protiviti’s latest global survey of CFOs and finance leaders show that finance organizations which leverage a diverse talent pool of full-time employees, contract and temporary workers, expert external consultants, and managed services… Whitepaper July 22, 2022 AML and Data Governance Issue Financial institutions have invested significant time, money and resources into developing and maintaining anti-money laundering (AML) compliance programs. One key enabler of an AML compliance program is the software used to review customers, analyse transactions to identify suspicious activities, and provide analytical and research capabilities to support the filing, or non-… Whitepaper May 26, 2021 Credit Balances and Government Overpayments Issue On February 12, 2016, the Centers for Medicare & Medicaid Services (CMS) released the Medicare Program; Reporting and Returning of Overpayments Final Rule (Final Rule) governing the investigation, identification, refunding, and reporting of Medicare Parts A and B overpayments. The Final Rule provided much-needed detail and clarity to Parts A and B associated obligations created by… Newsletter February 21, 2023 Talent Strategies Demand a New Normal People and culture sit atop the list of key risk concerns of board members and executives worldwide looking out over the next 12 months as well as into 2032, according to the latest Top Risks Survey from Protiviti and NC State University’s ERM Initiative. Even amid an uncertain economy, inflationary conditions and fears of a possible recession, people, talent and culture issues stand out as… Survey April 17, 2025 Aerospace and defense risk insights This is Protiviti’s first-ever Top Risks commentary focused on the global aerospace and defence (A&D) industry group. Our 2025 survey findings indicate that this industry is in a period of profound transformation driven by mounting geopolitical tensions, technological change and disruption, shifting economic priorities, and evolving workforce dynamics. Survey April 17, 2025 Manufacturing and distribution risk insights Key findings from the 2025 report on Top RisksThe manufacturing and distribution (M&D) sector is no stranger to disruption. In an industry that depends on intricate supply chains, global markets and technological evolution, uncertainty is a given. Each year, our Top Risks Survey provides a snapshot of the challenges M&D executives anticipate in both the near- and long-term. Results from… Load More
