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  • Client Story

    May 12, 2022
    A national retailer takes on inventory shrink to improve margins
    At a price tag of almost $50 billion per year,[1] retail industry losses due to inventory shrinkage are significant. Measuring inventory shrink is a must because it directly impacts gross profit and businesses cannot improve on what they cannot or do not measure — and inventory is no different. Measuring shrink is challenging, particularly if inventory processes lack transparency or the…

  • Client Story

    April 19, 2024
    Rural Lifestyle Retailer Builds Customer Loyalty With Enhanced CIAM Strategy
    Protiviti partnered with a rural lifestyle retailer client to assess its Customer Identity and Access Management (CIAM) program and architecture. 

  • Survey

    February 28, 2023
    Infographic | Consumer Products and Retail Executive Perspectives on Top Risks 2023
    Across many retail and consumer goods categories, companies are contending with talent shortages that have increased labor costs, product availability challenges, difficulty sustaining customer loyalty and retention, and pressure to implement sustainability practices. According to results from the latest Protiviti-NC State global top risk survey, these are among the key issues being discussed in…

  • Survey

    December 12, 2023
    2024 Top Risks in the Consumer Products and Services Industry
    The Consumer Products and Services industry group faces a long list of headwinds heading into 2024. Inflationary pressure, workforce attrition with talent gaps and protecting customers’ data are top on the list of major concerns weighing on the minds of senior executives in the consumer packaged goods (CPG) and retail industry group.

  • Survey

    March 7, 2025
    Ai Trends and Future Impact Industry Adoption & Insights
    Explore AI’s transformative impact—innovation, governance, and industry insights shaping the future.

  • Whitepaper

    September 30, 2024
    Leveraging Active Learning for Efficient Training of Machine Learning Models with Limited Labeled Data
    Learn how Active Learning reduces labeling efforts, boosts model accuracy, and enhances business outcomes with minimal manual input. Discover real-world applications and ROI.

  • Client Story

    January 31, 2022
    Client story: Apparel company's 'Instagram project'
    Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentiments Businesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current pandemic-driven e-commerce boom, a search technology firm estimated that 7.5 septillion gigabytes of data were generated by businesses worldwide…

  • Client Story

    January 6, 2025
    RISE WITH SAP: Transforming IT and Customer Experience
    The client is a top Indian-based consumer electrical company specialising in light, home appliances, and engineering business. It is part of a business conglomerate which has shaped the Indian consumer market since its inception. Having a long historical background in the field the client was experiencing issues with the disintegrated and expensive IT environment that does not support…

  • Whitepaper

    April 9, 2025
    The Case for Customer Data Platforms Going Beyond CRM
    In today's digital-first world, organisations must deliver hyper-personalised experiences across multiple channels to stay competitive. Customer Data Platforms (CDPs) enable businesses to unify, manage, and leverage customer data to drive meaningful interactions and improve operational efficiency. With customers engaging through various touchpoints—websites, apps, emails, and social media—the…

  • Whitepaper

    April 2, 2025
    Data Privacy in Digital India Deconstructing the Draft Dpdp Rules, 2025
    Navigate India’s evolving data privacy law with expert-driven DPDP compliance insights.
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Protiviti India Member Private Limited is the India Member Firm of the global network of Protiviti firms, a group of independent consulting firms helping companies solve problems in finance, technology, operations, governance, risk and internal audit.  Protiviti Member Firms are separate and independent legal entities, are not agents of other firms in the Protiviti network, and have no authority to obligate or bind other firms in the Protiviti network.

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