Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Survey January 13, 2023 2023 Top Risks in the Consumer Products and Services Industry Global economic uncertainty, inflation and supply chain disruptions are major headwinds facing the consumer products and services industry group, and particularly consumer packaged goods (CPG) and retail companies, heading into the new year. Separately, for airlines and hospitality companies, the potential impact of an unexpected crisis on revenue and resistance to cultural changes are the top… Client Story February 8, 2023 Global Health Services Company Modernises Data and Applications with Microsoft A global health services company needed to execute on its corporate promise to deliver affordability and convenience to its patients. However, the company discovered that there was a disconnect between that promise and intended delivery. Further investigating that disconnect revealed that the organisation's procedures for tracking and delivering rebate payments were hampered by complex, time-… Whitepaper February 17, 2021 Top Risks for 2021 and 2030 - Consumer Products & Services Industry Perspectives Lingering Effects of Pandemic and Operational Challenges Are Top Concerns for Consumer Products and Services Organisations The continuing global challenges and potential existential threat posed by the ongoing COVID-19 pandemic. Political divisiveness and polarisation. Social and economic unrest. Gridlock. Artificial intelligence (AI), automation and other rapidly developing digital technologies… Survey February 16, 2022 2022 and 2031 Consumer Products and Services Executive Perspectives on Top Risks Threats to supply chain, workforce and customer demand cited among top 2022 risks by CPS industry leaders. Whether it’s disruptive technologies, supply chain bottlenecks, rising costs, labor shortages, data breaches, or restrictive government policies, the Consumer Products and Services (CPS) industry group faces numerous market-changing risks in 2022 and beyond. These risk issues and more are… Blogs January 10, 2025 Harnessing Operational Excellence: A Path to Enhanced Legal Department Services in the Energy and Utilities Sector Increasing operational efficiency, optimising legal business processes and eliminating waste inside the organisation can go a long way toward helping energy and utilities (E&U) firms lower their services costs without forsaking their future business priorities. Blogs September 27, 2023 Accelerating digital banking transformation with cloud technology By 2025, core banking workload deployment on cloud is expected to be 14% of total IT spend.Banks are grappling with outdated applications; data is siloed and trapped within legacy systems and not accessible for customer insights and tailored experiences and services.Regulatory changes in Australia, the UK and U.S., in GDPR and APRA standards for data privacy and operational resiliency, are also… Whitepaper November 18, 2022 Managing credit risk in a differentiated downturn In this issue of the Credit Pulse, we look at credit risk considering the macroeconomic and geopolitical trends likely to shape the financial services industry over the next six months. First, we focus on critical considerations for loan servicers in the post-pandemic era. Then, we discuss risk management practices for non-financial organizations that extend trade credit and institutions that… Podcast August 17, 2023 Risky Women Podcast | Talent Management and the Nature of Work Tonya Hummers, Managing Director at Protiviti, speaks with Sarah Olthoff, Senior Vice President and Chief Business Risk Officer at Discover Financial Services.Watch the podcast as Tonya and Sarah discuss resiliency and adaptability as key traits for succeeding in the face of challenges, the evolving nature of work environments and shifts towards hybrid models to support flexible schedules in the… Newsletter December 19, 2024 Compliance Insights As we enter the new year, the financial services industry once again faces compliance risks that are increasingly diverse and complex. For 2025 we asked a larger-than-usual group of Protiviti colleagues across the globe to help identify the most pressing compliance issues in their market. Artificial intelligence, financial crime, privacy and security, operational resilience, third party risk… Infographic June 3, 2024 Infographic | SIFMA’s Quantum Dawn VII Quantum Dawn VII is the latest iteration of SIFMA's biannual cybersecurity exercise focused on the outage of a critical third-party service provider (CTP). The simulation and concluding survey found many financial institutions are already experienced with the loss of CTPs, with protocols established for managing the outage. With such outages increasingly commonplace and regulators holding firms… Load More
