Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Client Story May 12, 2023 Regional bank achieves national growth by diligently championing change A regional bank envisioned growing into a national financial institution – and put customer satisfaction at the heart of their growth strategy. Their customer-centric philosophy would demand deep transformation in all aspects of operations. Optimising processes and investing in new technology would enable scalable, high-touch services and result in increased operational efficiency and winning… Whitepaper July 17, 2020 Understanding Changes in Resilience Risks from Technology Advancements How resilient is our organisation? How do we track our organisation’s change in resilience? Those are two of the most common questions posed by boards on the topic of resilience. The proper responses to these seemingly abstract questions require a firm understanding of the organisation’s ability to recover important services and functions, as well as the ability to benchmark resilience, either on… Newsletter July 10, 2020 Is Your Board Digitally Savvy? As global markets continue to address the COVID-19 pandemic, practical digital know-how is becoming more than a desirable attribute that directors aspire to embrace. A compelling study asserts that companies could be falling behind if they lack a digitally savvy board. Boards and business leaders are well aware of the digital revolution taking place across the globe and how digital leaders were… Newsletter September 10, 2020 Operational Resilience Gets a Makeover in the “New Normal” Churchill said he strived “to foretell what is going to happen tomorrow, next week, next month, and next year — and to have the ability afterwards to explain why it didn’t happen.” His acknowledgment of the futility in predicting the future is especially apropos today as markets transition to the eventual “new normal.”The business model is akin to a finely tuned machine requiring the coordination… Newsletter October 15, 2020 10 ESG Reporting Questions Directors Should Consider Environmental, social and governance (ESG) reporting has come into its own as a discipline, with most public companies now issuing sustainability reports. What’s the board’s role in ensuring these reports are responsive to investors’ needs? Resource Guide February 5, 2025 A guide to the EU AI Act: Regulations, compliance and best practices As artificial intelligence (AI) continues its explosive growth within organizations around the world, with virtually every business function exploring opportunities to increase productivity, efficiency and revenue growth, a growing collection of regulations, standards and frameworks around the world is beginning to emerge. Among the most notable of these regulations is the European Union… Flash Report March 29, 2023 COSO Issues Supplemental Guidance on Internal Control Over Sustainability Reporting The Committee of Sponsoring Organisations of the Treadway Commission (COSO) has released supplemental guidance on how to effectively apply the 2013 Internal Control — Integrated Framework (ICIF) — which is currently applied to financial reporting — to sustainability reporting. The guidance results from a project approved by the COSO board a year ago with the objective of helping organisations “… Client Story April 5, 2024 Seamless NetSuite Migration Optimises Operations A leading fundraising and branding organisation offering agency, data processing, and digital and media services was seeking a partner to facilitate the transition to NetSuite as the system of record for its operation. In Focus August 28, 2024 NIST unveils post-quantum cryptography standards. What does it mean? Earlier this month, the National Institute of Standards and Technology (NIST) approved three post-quantum cryptography (PQC) standards that constitute the first significant steps towards protecting critical services from quantum computers being used to break the encryption of sensitive and classified information for both business and government. Whitepaper April 27, 2023 Price Transparency Compliance Price transparency compliance continues to elude hospitals two years after its effective date on January 1, 2021. While the Hospital Price Transparency (HPT) rule was met with great debate within the industry, the Centers for Medicare and Medicaid Services (CMS) continues its initiatives for ensuring greater transparency in healthcare. An audit of price transparency can prompt further compliance… Load More