Protiviti Pulse Survey Series Tracks Real-World Adoption

AI is not just another technology; it’s a fundamental shift … It’s like electricity — it will transform everything. (Andrew Ng)

Artificial intelligence (AI) is reshaping how Australian organisations operate. It is creating new services at a rapid scale (think ChatGPT, Gemini or Deepseek!), and becoming core to maintaining competitive advantage and driving business growth.

Protiviti’s AI pulse survey series will deliver regular snapshots on how organisations are adopting AI, growing with AI, and implementation related challenges.

Topics

Risk Management and Regulatory Compliance Technology Enablement

Business leaders in Australia: Keep your finger on the pulse

Our first survey on AI readiness and adoption, and perceptions on AI return on investment is now open and takes just 6 minutes to complete.

Tell us what you think before 21 April.

Take survey

Why participate?

By taking part throughout the year, you'll gain access to timely insights on:

How AI is being applied across Australian industries and globally
The level of AI readiness within organisations and government
Emerging use cases and business benefits
How AI is evolving through agentic AI
Adoption and implementation challenges, including data quality, skills, and governance

How is AI already helping organisations?

Smarter decision-making: AI enhances decision-making by delivering data-driven insights through the rapid analysis of large data sets, providing precise assessments that exceed the speed and scale of human cognition. This allows business leaders to act quickly with confidence, which is vital in a fast-paced market.
Personalised customer experiences: Through customer data analysis, AI can personalise interactions, suggest relevant products and anticipate needs before they arise. This boosts satisfaction while driving increased customer loyalty and revenue growth.
Risk reduction: AI solutions detect patterns and anticipate risks by processing historical data. This predictive ability supports proactive risk management, allowing for smoother operations and helping to prevent potential losses.
Operational efficiency: AI automates routine tasks, allowing employees to concentrate on strategic and high-value work. This boosts overall productivity and minimises the risk of human error in repetitive processes.

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Frequently Asked Questions

What is agentic AI?

Agentic AI can operate more independently than generative AI, with less human input. Instead of requiring constant human oversight or even prompts, it can autonomously make decisions to achieve particular goals. Instead of being focused on creating content, it is more focused on decision-making.

When will the results be released?

The results are expected to be released in mid-June. Keep an eye out for updates.

Artificial Intelligence Services

Artificial Intelligence (AI) stands at the forefront of innovation and is revolutionising the way businesses operate and compete. Al is critical to define the trajectory of future growth and value. The opportunity is vast and balance is key to strategic and responsible use of Al.

Technology Consulting Services

Whether you are looking to automate, modernise, or embark on an end-to-end transformation journey, our technology consulting solutions can help. Our services range from strategy, design, and development through implementation, risk management, and managed services.

Technology Risk Management

We help design and implement operating models to manage technology risk and better control IT systems, people, and processes. Our technology risk offerings reduce cost and risks while increasing agility.