Privacy Notice

Last Updated: 01 April 2025

Welcome to www.protiviti.com/ca-en (the “Site”). This website privacy notice (“Privacy Notice”) describes how Protiviti a division of Robert Half Canada Inc. and our affiliates which also includes Protiviti Inc. (“Protiviti”, “we”, “us”, “our”), may collect, use and disclose your ‘personal information’ (as defined under relevant Canadian federal or provincial law; generally, information that identifies you) through your use of the Site or through our relationship with you. This Site is generally intended only for visitors in Canada. If you are accessing our Site from outside of Canada, our privacy practices will be governed by a country or region-specific privacy notice for the applicable Protiviti website for that country or region.

BEFORE USING OUR SITE, CLICKING A CHECKBOX ON THE SITE, OR PROVIDING INFORMATION TO US, IT IS IMPORTANT THAT YOU CAREFULLY REVIEW THIS PRIVACY NOTICE. BY USING OUR SITE, INCLUDING REGISTERING FOR AN ACCOUNT OR EXPRESSING INTEREST IN A JOB, BROWSING OUR SITE, OR SUBMITTING INFORMATION TO US IN A FORM PROVIDED ON OR THROUGH OUR SITE, YOU CONSENT TO US COLLECTING, USING, AND DISCLOSING YOUR INFORMATION IN ACCORDANCE WITH THIS PRIVACY NOTICE, AS REVISED FROM TIME TO TIME. IF YOU DO NOT ACCEPT AND CONSENT TO BE BOUND BY THESE TERMS, THEN YOU MUST NOT USE OR ACCESS THE SITE.

Protiviti’s Global Privacy Officer is responsible for our compliance with this Privacy Notice. As part of this, we have established and implemented data governance and privacy policies and practices regarding the protection of personal information. This is further supported by our teams of information security and data privacy professionals, with roles and responsibilities covering a wide range of data protection activities, such as cybersecurity and incident response, access requests, and privacy training and awareness. The Privacy Officer may be contacted as described in the “Contact Us” section below.

The Personal Information We Collect About You

The type of personal information we collect is dependent on the manner in which you are interacting with us. This could be one or more of the following:

Registering, downloading documents, and/or contacting us through our Site

When you choose to register with us (including when you register for an event on the Site), download documents, or use a “contact us” function on the Site, we may collect certain personal information required for this purpose. For such activities we collect the following categories of personal information from you or from our applicable vendors or service providers:

• Identifiers such as name, email address, phone number, country, industry, company name, and role/title when you register with us or use tools available through the Site.
• Professional information if you download certain whitepapers, reports, or newsletters, in which case you will need to provide your company name, job title, professional areas of interest, your industry, and the types of newsletter to which you wish to subscribe.
• Identifiers such as your first and last name, email address, and your country if you utilize the Preference Center to let us know your areas of interest, your industry, or the types of whitepapers or newsletters you subscribe.

Job Applicants

When you apply for a job with us, we collect the following categories of personal information from you:

• Identifiers, such as your name, email and mailing address, phone number, and any login ID / email address and password created by you.
• Professional or employment-related information and education information, such as your job search criteria and preferences, your availability to work, your employment experience, current job title, educational history, your skills, reference information, records / background check information, pay / compensation expectations, legal ability to work in the applicable country, whether you now or in the future require sponsorship to continue work authorization, languages spoken, and other information contained in your resume / CV. If we run a records / background check on you, we may also collect some of this information from our records / background check provider, although we would first obtain your written consent before proceeding with a check.
• Financial information such as direct deposit or bank account information to administer payments.
• Internet activity, such as your browsing activity on the Site, IP address, cookies, and geolocation data.
• Characteristics of certain protected classifications under applicable law when you apply for a job with us such as gender (optional), ethnicity (optional), and whether you are a veteran (optional).

‘KnowledgeLeader’

When you subscribe to KnowledgeLeader we collect the following categories of personal information from you:

• Identifiers such as your name, email address, country, city, province, and postal code. If you subscribe to KnowledgeLeader, you will be asked for billing details including country, contact name, phone number, email address, company name, address, city, province, and postal code.
• Professional or employment-related information such as your job title, position/role, company, and industry.

Other Sources of Personal Information

In addition to collecting personal information directly from you, we may collect the following categories of personal information from the following sources:

• Data collection technologies from visiting the Site automatically collect personal information from you or your browsing activities on the Site. For such activities, we collect the following categories of personal information from you:
  • Internet activity, such as your browsing activity on the Site, IP address, cookies, links you click on the Site, referring URL, and geolocation data
  • Your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, and Internet browser type and version
• We also collect your business contact information such as name, business email, telephone number, company name, job level, and functional role through the following sources:
  • Protiviti partners and/or co-sponsors of events attended or organized by Protiviti
  • Third parties from whom we have purchased business contact information
  • Publicly accessible websites, such as a company’s website, professional network services, or press releases

How We Use Personal Information

We use personal information for the following business and commercial purposes:

• We use identifiers, characteristics of protected classifications, professional or employment related, and education information to:
  • provide you with requested information or services
  • track your preferences
  • learn about what professional interests you have
  • provide you with information regarding employment opportunities and career-related information
  • respond to your requests or questions
  • gather your feedback or suggestions through surveys or questionnaires
  • verify and authenticate your identity
  • enforce our Terms of Use or this Notice
  • for security purposes to protect use, our affiliates, and our customers
  • comply with court orders, law enforcement requests, or other legal requirements
  • market to you
  • improve our products and services
• We may from time to time use identifiers and internet or other electronic activity information to:
  • send you automated email messages
  • marketing materials regarding our services
• We may use financial information to pay our vendors and contractors.
• We may also use geolocation data for our business purposes, such as data analysis, audits, and improving our services.

We may also from time to time use your personal information to send you automated email messages or marketing materials regarding our services. These email messages may contain web beacons and other features that help us make sure that you received and were able to open the message. You may opt out of receiving such marketing email messages at any time by sending a message with "unsubscribe" in the subject line to preferences@protiviti.com, or by following the instructions in any marketing communication. By providing us your email address, you are consenting to receiving these messages and materials.

We will otherwise not use your personal information without your consent unless it is either for the same purpose for which the information was originally collected or compiled, or consistent with that purpose, or required under law.

Disclosures of Personal Information for Business and Commercial Purposes

For business and commercial purposes, Protiviti may disclose the following categories of personal information to assist Protiviti with a variety of business and commercial functions:

• Identifiers such as your name and email address.
• Characteristics of protected classifications under applicable law such as gender, ethnicity, or whether you are a veteran.
• Internet or other electronic activity information such as network activity information, browsing history on the Site, search history on the Site, and your interaction with an advertisement.
• Geolocation data.
• Financial information such as banking information.
• Professional or employment-related information.
• Education information.

Such functions may include hosting our Web servers, analyzing data, counting ad impressions to unique visitors, detecting security incidents, protecting against malicious, deceptive, fraudulent, and illegal activity, providing legal, accounting and marketing services, customer relationship management services, processing payments, and providing other support services.

Protiviti may disclose such personal information to the following categories of recipients:

• Vendors and Service Providers. We may share personal information with our vendors and service providers that perform business functions and services on our behalf, such as the provider of Protiviti’s customer relationship management solution, our office email and document processing software and services, and other vendors and services providers that host our Web servers, analyze data for us, and provide us legal, accounting, technical, marketing, and support services.
• Company affiliates and subsidiaries. To facilitate a streamlined and efficient approach to our services and customer support and deliver an enhanced customer experience, we may disclose personal information to other affiliates and subsidiaries within our group of companies. This includes sharing your information with our group affiliates and subsidiaries in other countries.
• As required or appropriate by law. We may disclose personal information to regulatory authorities, government authorities, law enforcement, or courts to comply with applicable laws, the service of legal process, or if we reasonably believe that such action is necessary to (a) comply with the law requiring such disclosure; (b) protect the rights or property of Protiviti or its affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of the users or the public.
• Business transfers. We also may disclose or transfer personal information to a recipient in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

Cookies and Other Tracking Technologies

We may collect personal information using cookies and other tracking technologies in a variety of ways, including:

• Cookies: Cookies are pieces of information placed on your computer by a website server and stored on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on the Site, pages visited, registrations, submissions, demographics, information requests, language preferences, and other traffic data. Cookies on this Site track your online activities and may link that information with personal information you have provided us through online forms. We use the information for security purposes, to facilitate navigation, to display information more effectively, and to personalize your experience. We also gather statistical information about use of the Site to enhance its functionality, understand how it is used and assist us with resolving questions about it. We may also use cookies and other technologies in online advertising campaigns to track responses to our ads.

If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies, or be given the choice of declining or accepting a particular cookie (or cookies) from a particular site. If, however, you do not accept cookies portions of the Site may not function correctly. The Help section of the toolbar on most browsers will tell you how to set your browser to prevent accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. You may also modify your cookie settings through the cookies banner available through the icon at the bottom of this page. Utilizing a Global Privacy Control or similar tool (as described below) can also limit the use of cookies.

• Pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) may be used to, among other things, track the actions of Site users and email recipients, market our services to you, measure the success of our marketing campaigns and compile statistics about Site usage and response rates.
• Analytics: We use third-party analytics providers such as Google Analytics, and Inspectlet on the Site. Google Analytics uses cookies and similar technologies to collect and analyze information about use of the Services and report on activities and trends. Google Analytics may also collect information regarding the use of other websites, apps and online resources. You may learn about Google’s practices by going to https://policies.google.com/technologies/partner-sites, and may find out more information regarding opting out by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout. We have also engaged Inspectlet to analyze the activities of visitors to this Site, and Inspectlet’s authorized use of cookies and other tracking technologies enable it to have access to personal information of visitors to this Site. Such access to and use of personal information by Inspectlet is governed by Inspectlet’s Privacy Policy, available here. We also use Eloqua, a third-party marketing automation vendor. To find out more information about opting out of Eloqua, please visit here. (note that the sites listed above are maintained by the respective third-party provider and not us, and as such are subject to change without notice)

Retargeting

We may use advertising companies to serve ads regarding our services when you access and use other websites, based on information relating to your use of our Site. To do so, these companies may place or recognize a unique cookie on your browser (including through use of pixel tags).

By using our Site, you consent to the use of cookies and other tracking technologies to serve you retargeted advertising. Data collected through these cookies and related technologies may be shared with our applicable third-party providers for cross device linking and advertising purposes.

Opting Out

Please note that opt out tools are limited to the device and web browser used to opt out because they work off of your device ID and/or browser ID and not your name or other information that directly identifies you. If you utilize another device or browser, you will need to opt out on each device and browser. If you block or clear cookies from your browser, that may remove the opt-out setting, requiring you to opt out again.

Also, most browsers have controls for cookies, which you can adjust and are built into the browser itself. For more information on how you can block cookies or activate cookies settings on your device or browser, you can use the “Settings” or “Help” options available in some devices and browsers. Additional help with the following third-party web browsers may be found here (note that the sites linked to below are maintained by the respective third-party provider and not us, and as such are subject to change without notice):

• Cookie settings in Microsoft Edge
• Cookie settings in Firefox
• Cookie settings in Chrome
• Cookie settings in Safari web and iOS

If you would like more information about opting out of this advertising in desktop and mobile browsers, including on the particular device on which you are accessing our Site, or about this type of advertising, please visit here and optout.aboutads.info. You may also find additional information at any of the following sites: (1) https://youradchoices.ca/the-principles/ (2) http://youradchoices.ca/choices/ and (3) https://youradchoices.ca/appchoices/

If you would like to find out more about privacy, cookies and their use on the internet, you may find the following links useful: Microsoft cookies guide and All About Cookies.

You can further exercise control over cookies on our Site by clicking the circular “Cookie” icon at the bottom of most pages on our Site.

External links and Third-Party Data Collection

This Notice does not address, and we are not responsible for, the privacy practices of any third parties, including any third party operating any site or service to which the Site links.

Limits on Collecting, Using, and Disclosing Your Personal Information

We will limit collection of your Personal ‎Information to that which is reasonable or necessary for the purpose for which it is being collected or is permitted or required by law.‎

Your personal information that we do collect will be used and disclosed only for the purposes as set out in this Privacy Notice or as permitted or required by law.‎

Personal Information Outside of Canada

The Site is primarily controlled and operated by us from the United States and, to the extent permitted by law, is not intended to subject us to the laws of any jurisdiction other than those of Canada and the United States. Please note that the websites we operate in jurisdictions other than Canada are governed by separate privacy notices linked to on those websites.

But because we operate globally, your personal information may be transferred to any country or jurisdiction where we or our affiliates, subsidiaries, or vendor or service providers have operations or facilities. As such, there is the potential for this information to be compelled to be made available to local government authorities under lawful orders and laws applicable in those foreign jurisdictions.

By using our Site or providing personal information to us, you consent to the transfer of your personal information from your country of residence to other countries and jurisdictions outside the jurisdiction in which you reside (including, without limitation, to the United States), each of which may have different data protection rules and laws than your country or jurisdiction, and that while in another country or jurisdiction, your personal information may be subject to the laws and authorities of those foreign countries or jurisdictions, including any law or legal authority permitting or requiring disclosure of your personal information to the government, governmental agencies, security authorities, courts and law enforcement of such foreign countries or jurisdictions.

When we transfer your personal information outside your country of residence, we will use reasonable safeguards, including, but not limited to, contractual requirements with the receiving party regarding the protection of the information, to the extent possible to ensure a comparable level of protection for your personal information.

Children

The Site is not directed to individuals under the age of eighteen (18) years old, and we do not knowingly collect personal information from individuals under 18 years old. If we become aware that we have received or collected personal information of an individual under 18 years old from this Site, we will delete that personal information as soon as possible.

Security of Personal Information

We use organizational, technical, and administrative measures designed to protect personal information within our organization. Unfortunately, no data transmission or storage system is 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contact Us” section below.

Data Retention

We keep your personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained, except as may be needed to be retained longer for compliance with our legal obligations. The criteria used to determine our retention periods include (i) for as long as we have an ongoing relationship with you; (ii) as required by a legal obligation to which we are subject to; or (iii) as advisable in light of our legal position or to establish a legal defense (such as in regard of applicable statutes of limitations, litigation, or regulatory investigations).

We may delete personal information from our systems at any time and without providing any reason or notice, subject to any applicable legal or regulatory obligations.

Accessing and Correcting Your Personal Information and Exercising Your Privacy Rights

If you have created an online account on the Site, you may access that account to view and make updates or corrections to your personal information within that account.

Based on your province of residence, you may have the right under the laws of that jurisdiction to request that Protiviti take certain actions with regard to your personal information, which may include, but is not limited to, accessing your personal information, updating your personal information or requesting necessary corrections be made to your personal information. If you would like to exercise any such rights, or otherwise to inquire about accessing your personal information and how to request correction and deletion of this information, you may contact us using the methods described below under the “Contact Us” section below. Where applicable, as authorized or required by law, we will try to comply with your request as soon as reasonably practicable. We may require that you put your request in writing and that you provide proof of your identity.

Revisions to the Notice

We may occasionally update this Privacy Notice. When we do so we will revise the “Last Updated” date appearing at the top of this page. If we make material changes to this Notice, we will post updates here for your review, or contact you to inform you, when required by law. By using the Site after the modified version of this Privacy Notice has been posted on the Site, you are accepting the modifications and revised Privacy Notice subject to any additional requirements that may apply.

Contact Us

For any question, complaint or comment you may have with respect to your personal information, including any request to access or correct your personal information, please email, call or mail us using the following contact information:

Mailing Address:

Global Privacy Officer
Protiviti a division of Robert Half Canada Inc.
2884 Sand Hill Road, Suite 200
Menlo Park, California, USA 94025

Phone

+1.650.234.6000

Email Address:

privacy@protiviti.com